Frequently Asked Questions

Our Services

DO YOU HAVE EXPERIENCED WRITERS IN MY INDUSTRY?

We have the knowledge and experience needed in writing Resumes in several industries. We can achieve this because our team of writers are all from the recruitment industry. What this goes to show is that our writers are in constant touch speak with hiring managers and business owners daily, and we know what they need an application. We have a good rapport with HR from various industries. Once you place your order, we assign it to the best writer in relation to your field, so as to give you the optimal solution. We are very conversant with the following areas;

  • Accounting & Finance
  • Administration & Office Support
  • Arts & Entertainment
  • Building & Construction
  • Call Centre & Customer Service
  • Community Services
  • Design & Architecture
  • Education & Training
  • Engineering
  • FMCG
  • Government & Defence
  • Graduate Programs
  • Hospitality & Tourism
  • HR & Recruitment
  • Insurance & Superannuation
  • IT & Telecommunications
  • Legal
  • Manufacturing, Transport & Logistics
  • Media & Communications
  • Medical & Healthcare
  • Mining
  • Not-for-Profit / NGOs
  • Project Management
  • Real Estate & Property
  • Sales & Marketing
  • Self-employment
  • Sport & Recreation
  • Trades & Other Services
WHO ARE YOUR SERVICES TAILORED FOR?

Over the years, we have successfully written and delivered a plethora of Resumes to thousands of people from various fields and industries, ranging from students to CEOs. We always give our clients the best hence why we match them with the Resume writers with sound knowledge and experience in their field. Our Resume service is tailored to everyone in need of a professionally written Resume.

WHY SHOULD I HIRE A PROFESSIONAL WRITER FOR MY RESUME?

Our professional Resume writers have the necessary skills, knowledge, and experience in curating convincing, and attractive Resumes that will get you called for that interview, and ultimately help you land the job. Our team of experts at Soresume understand what it takes to come up with a captivating document that will project your qualifications, achievements, experience, and skills, thereby making your Resume standout and be appealing to your potential employers. We assure you of a well-written and crafted resume. Irrespective of your career field or industry your professional Resume will be written by an expert in your industry.

 

 

HOW DO I KNOW THE EMPLOYMENT LEVEL TO CHOOSE WHEN ORDERING MY RESUME?

We have 4 distinct career levels to choose from, and they are:

The Graduate Resume Level:

​Recent school, college or university graduates and professionals with under 12 months of work experience.

The Professional Resume Level:

Professionals who have over 12 months of work experience. This level covers all clients who have no management experience, including tradespeople and skilled workers.

The Management Resume Level:

Team leaders and mid-level managers who manage a team or department.

The Executive Resume Level:

C-level professionals, i.e. Directors, VPs, Presidents, General Managers, etc ​

If you are finding it challenging to select a level, you can discuss with us, and we would help you find the best fit for you, at zero cost. Kindly contact our support team via live chat, email, or phone. Our office is open on weekdays at 9 am – 5 pm

 

WHAT'S THE DIFFERENCE BETWEEN CV & RESUME

In North America, a resume is the agreed standard for a job application. It usually a 1-page overview of your skills, accomplishments, and experience. However, a CV is the standard for job applications in Australia and Europe. It usually contains more information than a resume. The UK shares close similarity with the rest of Europe in terms of their definition of CV. It is often 2 or more pages depending on your experience.

Placing Your Order

HOW DO I PLACE AN ORDER

Our entire process is explained here

HOW MUCH DO YOU CHARGE?

Our prices depend on the career level you fit into. You wouldn’t expect an Executive Resume to attract the same kind of price as a Graduate Resume? The various career levels require a different level of expertise as well as time. These are some of the factors we consider before setting each price for each level.

WHAT HAPPENS WHEN I PLACE MY ORDER?

You will receive an instant automatic order confirmation email. (if you can’t find it in your inbox, check your spam or junk folder). Your order confirmation email will contain the following; a unique order reference number as well as a link to our page where you can upload your existing details and documents. As soon as we get this, we will give out your project to our most qualified writer in your field. All of these will take less than 24 hours.

 

DO YOU OFFER DISCOUNTED PRICES?

Every now and then we give out discount prices as well as other promotional offers. We usually display our promotions on our service page, and you should do well to check it out regularly. The prices you see across our website are final. We don’t negotiate our prices.

CAN I PLACE MY ORDER THROUGH A PHONE CALL?

Although we would be happy to talk about your order on the phone, the placement of the order has to be carried out via our website booking system. The reason for this is that;

  1. Using our website booking system ensures your credit card information is adequately protected and insured. We use SSL on our site, and we have never had a single case of credit card misuse or fraud since our inception. This is a much secure method than transferring credit card details via phone call.
  2. We are North America’s premier Resume writing service, and the nature of our work means we take in a lot of orders daily. Using an online booking system keep things in order, and it also helps us to safeguard client information.

 

Working With Us

WHAT IS YOUR DELIVERY RATE?

After registering on our website, and placing an order, we will assign the task within 24 hours (usually by 5 pm on the same business day). The assigned writer will get in touch with you via call or online chat to get further details from you. After the consultation, the writer will start work immediately and submit the first draft within 2 business days.

Kindly Note that we only work on business days. As a professional career consulting company, our offices are closed on weekends. However, there are some of our writers how might voluntary choose to work on weekends as overtime. In our work schedule, Saturday and Sunday are weekends, and not business days, and our offices remain closed on these days.

WHO WILL BE WORKING ON MY RESUME? CAN I TALK TO THEM DIRECTLY?

Yes! We have a team of over 50 professional Resume writers who have the knowledge and experience in writing Resumes in over 40 different industries. A bulk of our writers have a sound background in the recruitment industry, so they know what recruiters want. For your projects, we match you with the Resume writer in the same career field. All our Resume writers are based in North America and the UK. You can reach them from Monday – Friday (9am-5pm).

WHAT WILL BE THE LOCATION OF MY RESUME WRITER? DO I NEED TO MEET THEM IN PERSON?

Our Resume writers are located in North America and the UK. While some are remote workers, others work within the confines of our offices. Because we give out your project to the most qualified writer in relation to your field, they may not be located in the same area as you.  Nevertheless, our Resume consultations are done via a live chat or through the phone. This is done to expedite the writing process and reduce costs. We offer an in-person consultation for persons who are in need of such service, but it attracts an additional fee. Please check with our support team that we have a Resume writer based in your location with experience in your profession before booking this service. Our writers do not travel for an in-person consultation.

 

HOW CAN I CONTACT MY RESUME WRITER?

Once we assign your project to a writer, you can get in touch with them via the live chat option, or through the phone. We don’t encourage communication via emails as they can easily end up in the spam folder, and some emails can easily get lost along the way.

HOW LONG DOES IT TAKE FOR THE COMPLETION OF THE ENTIRE WRITING PROCESS?

The timeline for delivery is not static, and it varies depending on the client. We work on your Resume until you are satisfied, and it sometimes takes a couple of revisions to achieve this (although it is not always the case for all our project). We send you the first draft within 2 business days of your initial consultation and deliver any requested revisions within 1 business day. It is a common occurrence to ask for revisions as you are the best person to know your experience as well as important details. Kindly understand this when you are working with us.

We advise you to start the writing process at least 7 days before your application deadline. This is to give us ample time to deliver a top quality service to you and not a rushed job. We want to deliver a document that accentuates your skills, experience, and achievements and at the same time fit into the role you are applying for.

Our Guarantees

DOES SORESUME GIVE ANY GUARANTEES?

We guarantee you 100% satisfaction from our work, and more importantly, we guarantee you will get more interview invitation within 90 days of delivery of your final Resume. (Just make sure you keep applying for those positions). If you don’t have an increase in invitations, your Resume writer will rewrite Resume again and make adequate changes at no cost to you. We are to give you the best, and we ensure we do not compromise on the quality of our service. We are customer oriented, and we guarantee you maximum satisfaction. We also guarantee to deliver the first draft of your professional Resume within 2 business days of your initial consultation. You will not get a faster service than what we offer.

CAN I REQUEST FOR A REFUND AFTER PLACING MY ORDER?

This depends on a couple of factors.

We pay our writers on a project basis and a good amount of time and effort goes into the entire writing process right from the moment you consult us. There is so much that goes into delivering your final product. Kindly note that you are not only paying for your finished work, but also for the time as well. We will assign your project to a Resume writer as soon as you place your order and provide the necessary information. Our writer gets to work immediately and sends you a draft in two business days.

Should you cancel your order before we assign it to a Resume writer, we will issue you a full refund. If you wish to cancel the order while it is in the drafting stage, kindly contact your writer promptly. They will let you know the number of hours they’ve worked on your project, and charge you accordingly.If you wish to cancel your order after you have been sent first drafts of your documents we will not issue a refund unless we are in breach of our own terms and conditions. However, we will work on your project until you are 100% satisfied.

Our Resume writers are top professionals, with a sound background in the recruitment field. This helps them to write your Resume using the required standards and keywords to enhance your chances of being called for an interview.

 

Kindly understand in Resume writing your personal preference might be different from that of our writers, and the industry at large. Therefore if there is an area you will like our writers to improve on, kindly ask for a revision. If after the revision you are still not happy about the final product, please contact the office directly. Our management team will review the documents created by your writer, and reassign your project to another writer if deemed necessary. ​​

 

WHAT IF I’M NOT HAPPY WITH MY RESUME?

Our writers work on your Resume until you are 100% satisfied. Sometimes getting to the final stage of your work will require a couple of revisions, but we don’t mind to revise your work in order to give you the best. If after the revision you are still not happy about the final product, please contact the office directly. Our management team will review the documents created by your writer, and reassign your project to another writer if deemed necessary.

 

WHY SHOULD I AVOID CHEAP RESUME WRITING SERVICES?

It is very easy to find a Resume writing service that claims to be a professional outlet only for you to discover in the end that they are not up to standard. Most of the cheap service providers claim to be reputable service providers, and they give you amazing prices just to lure you in. The Resumes you will get from just inexperienced team might be detrimental to your career advancements. If you are looking for a fast budget service, this might be an option for you; however, if you are looking for a professionally written Resume that puts you ahead of the competition, we would advise you to stay clear of these low-cost writers.

A professional Resume will take close to 8 hours to write and design professionally, so you need to ask yourself who will charge a shoestring price for an 8 hours task? We believe in offering a sincere price rate to all our clients, that’s why we give you the best competitive price in the market.

 

DO YOUR WRITERS HAVE EXPERIENCE IN MY INDUSTRY?

​We have experience writing CVs in most career fields and industries. This is possible because everyone who writes for the CV People is from the recruitment industry. This means that our writers speak with hiring managers and business owners on a daily basis and we know exactly what they are looking for in an application! How? They tell us! Once your order is placed, our management team will assign your project to the most suited writer to give you the best possible advantage in securing an interview.
Our experience includes, but is not limited to:

  • Accounting & Finance
  • Administration & Office Support
  • Arts & Entertainment
  • Building & Construction
  • Call Centre & Customer Service
  • Community Services
  • Design & Architecture
  • Education & Training
  • Engineering
  • FMCG
  • Government & Defence
  • Graduate Programs
  • Hospitality & Tourism
  • HR & Recruitment
  • Insurance & Superannuation
  • IT & Telecommunications
  • Legal
  • Manufacturing, Transport & Logistics
  • Media & Communications
  • Medical & Healthcare
  • Mining
  • Not-for-Profit / NGOs
  • Project Management
  • Real Estate & Property
  • Sales & Marketing
  • Self-employment
  • Sport & Recreation
  • Trades & Other Services

Still Have Questions? Call Us Now

Toronto Office

0121 393 3776

Montreal Office

0121 393 3776

NYC Office

0121 393 3776

LA Office

0121 393 3776

No office in your city? Call the closest or our head office in London. We serve all of the UK!

LOCATION & CONTACT

LONDON OFFICE

120 High Road,
East Finchley,
London,
N2 9ED
Tel : 0800 368 8965​
Email: support@cvpeople.co.uk
9am - 5pm Monday - Friday

LONDON OFFICE

120 High Road,
East Finchley,
London,
N2 9ED
Tel : 0800 368 8965​
Email: support@cvpeople.co.uk
9am - 5pm Monday - Friday

HARROGATE OFFICE

​55 Grove Road,
Harrogate,
HG1 5EP
Tel : 0800 368 8965​
Email: support@cvpeople.co.uk
9am - 5pm Monday - Friday

HARROGATE OFFICE

​55 Grove Road,
Harrogate,
HG1 5EP
Tel : 0800 368 8965​
Email: support@cvpeople.co.uk
9am - 5pm Monday - Friday

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